Commonly Asked Questions

What does Corr Commercials do?

Corr Commercials is a premier video production service that specializes in modern book trailer production.

Is that a smiley face in your logo?

Why yes, yes it is. Our main goal is to ensure that our clients are happy. Happy clients first, money second.  

What payment options do you accept?

We accept PayPal and all major credit card companies processed through PayPal.

Is your site secure?

Security is of our utmost importance.  Our site is secured through SSL and all payments are secured through PayPal’s robust security measures.

What do I do after my order is placed?

After you place your order, you will be redirected to your order receipt and download link for an Instructions Form. The same form will also be sent to you via email. If you cannot find the form, you can also download the form here. Send the form to hello@corrcommercials.com. 

What do I need to provide you with?

Mandatory materials include a book cover in .jpg or .png format and an 11 line script. See our Instructions Form to view a list of materials that you need/can provide us with. 

Can I use my video anywhere?

All our tracks and visuals are royalty free, so your videos can be used anywhere you please.

What formatting do you guys deliver in?

Videos will be delivered in standard .mov or.mp4 format.

Can I have my video converted to a different format?

Yes.  Videos can be converted at your request.

Are revisions allowed?

Yes.  We allow 2 revision forms per project. You may order more revision forms if needed. 

What are revision forms?

Revision Forms are blank forms that you fill out after your draft trailer is delivered. You can list an unlimited amount of revisions per form; however, you are only allowed 2 forms upfront. More revisions forms can be purchased if necessary. You can see an example of a revision form here.

Can I customize my video?

Of course! If you want your own images, voiceovers, colors, font changes, or any other customizations implemented in your video, submit your inquiries here and receive a quote as well!

Are there any restrictions or limitations that I should know about?

All our videos are subject to undefined restrictions/limitations such as if you request this but we are unable to do that

How does the premium package work?

The premium package includes 5 shutterstock clips being previewed into your trailer for your approval even before we purchase them. Basically, we demonstrate what clips from shutterstock would look like into your trailer. If you like them, we’ll go ahead and purchase them. If not, we’ll go ahead and replace them with other scenic shutterstock clips. This process continues until you give approval for all 5 shutterstock clips.

What is your refund policy?

Your satisfaction is our utmost priority; we’re not satisfied until you’re satisfied.  If for any reason you are not happy with your video or anything else in general, please contact us here and we’ll work with you to make things right.

Can my video be uploaded to video service sites (eg. YouTube, Vimeo, Facebook Ads.)?

Yes.

My question isn’t here?

We apologize your question isn’t here!  Please use this form to contact us and we’ll get back to you as soon as possible.